Shipping Policy

At Case Flip, we aim to deliver your orders quickly and safely. Please review our shipping terms below:

1. Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.

• Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

• Standard shipping rates are calculated at checkout.

• Delivery time is typically 3–7 business days (depending on your location).

• Delays may occur due to high order volumes, courier issues, or unforeseen circumstances.

3. Order Tracking

• Once your order has been shipped, you will receive an email with a tracking number to monitor your delivery.

4. Incorrect Address

• Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to the wrong address provided by the customer.

5. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us within 48 hours of delivery so we can assist you.

• We are not liable for delays caused by the courier or customs.